Privacy Policy

Effective Date: July 20, 2025

Website: https://www.mypetvet.in

Contact Email: mypetvet.in@gmail.com

My Pet Vet is committed to protecting the privacy of users visiting our website. This Privacy Policy outlines how we collect, use, share, and protect your information in accordance with Indian laws including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

A. Personal Information

As defined under SPDI Rules and the DPDP Act:

• Name, email address, phone number
• Address or location (if provided voluntarily)
• Information about your pet (name, breed, medical history)

B. Sensitive Personal Data or Information (SPDI)

We do not intentionally collect SPDI such as financial details, passwords, biometric data, etc. If collected during service use (e.g. appointment forms), it will be protected as per applicable laws.

C. Non-Personal Information

• Browser type, device ID, IP address
• Cookies and web analytics

2. Purpose of Data Collection

• Booking vet appointments or consultations
• Responding to inquiries or feedback
• Providing personalized pet-related services
• Improving our website and services
• Complying with legal obligations

3. Lawful Basis for Processing

We process personal data based on:

• Your consent
• Performance of a service or contract
• Legal obligation
• Legitimate interest, such as improving services

4. Consent

By using our website and submitting your data, you provide explicit consent for us to process your information as outlined in this policy.

You may withdraw your consent at any time by writing to us at mypetvet.in@gmail.com.

5. Disclosure of Information

We do not sell or rent your personal data.

We may disclose your data to third parties only if:

• Required by law or governmental request
• Necessary to deliver services (e.g. vet partner or third-party booking provider)
• You provide explicit consent

6. Data Storage and Security

We implement reasonable security practices, including:

• SSL encryption
• Secure server hosting
• Limited access to personal data

While we strive for high security, no online method is 100% secure.

7. Your Rights (Under Indian Law)

As a data principal, you have the right to:

• Know what data is collected
• Request correction or deletion of your data
• Withdraw consent at any time
• File complaints with the Data Protection Board of India (when applicable)

8. Use of Cookies

We use cookies and similar technologies for:

• Site analytics (e.g., Google Analytics)
• Improving user experience

You can control or delete cookies through browser settings.

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these external sites.

10. Children's Privacy

We do not knowingly collect data from children under the age of 18 without parental consent.

11. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with a new effective date.

12. Contact Us

For questions or concerns regarding your privacy:

📧 Email: mypetvet.in@gmail.com
🌐 Website: www.mypetvet.in